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Friday, December 12, 2008

Insurance Companies Offer More Than Cheap Car Insurance Quotes

By Susan Tanner

All legal drivers are required to have car insurance; this is common knowledge. However, in the past most car insurance companies rates may be too high. This leads to illegal, uninsured driving. No matter how good of a person you are, car insurance companies base their quotes and rates off of your risk. A calculated risk is the most important thing to a car insurance company, just as the company's customer service is key to the buyer.

Customer Service can make or break the customer experience and affect how well an insurance company can retain a customer. The most important service point a car insurance company must focus on is how a customer is treated when submitting a car insurance claim. This is a main focus for car insurance companies.

One example is Progressive, a well known, highly advertised car insurance company. With Progressive it takes less than ten minutes to set up your claim. They provide quick access to repair shops where you have a qualified mechanic to work on your vehicle while providing you with a rental car so you are not at loss for transportation. Now they are trying to catch the eye of customers through offering cheap insurance quotes compared to their history of high insurance costs.

A cheap car insurance quote can be attained from many other companies besides Progressive. Companies such as Allstate have been focusing on providing customers with a cheap car insurance quote in order to gain market share. They do not have the customer service and simple processes when submitting a car insurance claim compared to others, but they do provide many discounts and incentives to customer's that continue their insurance policies with them.

You should read customer reviews about many insurance companies that are national brands and local brands. You will be able to find those that provide you with very good quotes for a policy you want. This can be a local firm offering you certain rates because you are a local of the area. These reviews can help you narrow down you choice. Again, focus on the claim service.

Make sure the company you choose is extremely helpful. When you submit a claim it is a stressful procedure and having a company that just frustrates you even more does not help the process. Another reason why having good assistance when submitting a claim is vital in having a quality insurance provider.

You can find many companies that can provide you a cheap car insurance quote with quality customer service. This treatment is not for the elite. It is becoming more and more prominent to people of all policy levels, and it doesn't matter whose fault it was. This is a great improvement from the years before.

Insurance companies have worked to improve their prices for their customers and they have made it a mission to provide higher customer service. The industry is becoming more and more competitive and everyone wants to gain a larger customer base. This is causing insurance company's to advertise more discounts, better rates, lower quotes, and better claims experiences.

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